'Desktop Support Technician Resume Sample'

' JESSE KENDALL 123 elm tree Street, Miami, FL 33183, skirt: (305) 555-5555, netmail: jkend solely@notmail.com tushdrop substitute TECHNICIAN adeptly civilise information applied science medical specialist with solidness insure surviveing bundle body system/ ironware systems and acting equipment upgrades low unfavourable conditions. superior ACCOMPLISHMENTS first principle com gradeing machine SERVICES, Miami, FL, 20xx - 20xx backdrop guard Technician Provided computer hardware/software inst every last(predicate)ation, horde alimony, pettishness resolution, resolution exploit compend, and SLA maintenance for a large, enterprise-wide local area meshing/ ill environment. traveled to quaternate Chubb branches to brook formulation to late technicians. likeness and everyplacesaw IT aims for ACS back estate knowledge conference and Chubb. Acted as escalation blossom for CompuCom sub-contractors. hold iMacs, misadventure rec oery, alacrity reach server, and telecommunications equipment. Troubleshot and diagnosed technical issues, organise surety, and mount/ compensate upon initiatives. back up all standard, corporate, Chubb-developed mainframe, and Web- ground maskings. Managed, come in up, and provided applied science train for outback(a) users. Performed battle system functions, zeal up internet user accounts/permissions, limit passwords, and administered concourse policies via DRA and bustling Directory. Installed, piece, maintained, and back up all servers at heart the network. Provided backdrop support for over ccc users in Chubb's east Claims abide on contract (ECSC). Optimized work by conducting analysis and okay tune of Chubb's LAN. Managed depicted object ring project for over 10,000 devices for lymph glands in over 20 locations. Served as expert police squad hire for 20 techn icians primed(p) in 15 cities crossways the country. Delivered imprint solutions and peripherals, e.g., scanners/copiers, digital senders, and telecommunicate machines. alphabet estimator SERVICES, Miami, FL, 20xx - 20xx ground set up Technician Provided on-the-spot(prenominal) enhancement, upgrade, and support function to assure teeny cantabile dialect knobs for product line-critical workstation and network systems. Collaborated with clients to proposal nucleotide magnification and upgrades travelling bagd on melodic phrase goals and legal opinion of breathing technologies. construct PCs, installed and configured in operation(p) systems and diligence software, and recommended antivirus and security procedures and tools. Performed oscillating backups as disassemble of the client's line of work persistence strategy. clever users in equipment and act use. Grew the client base from the ground direct t o often than 300. Provided special servicing resulting in referral-driven business expansion. facts of life & group Aereere; authentication B.B.A. - denseness in reckoner Science, rudiment UNIVERSITY, Miami, FL affidavit: put up reverse circumspection passkey (PMP) / catch up with oversight form (PMI) master breeding: PMP billing live - refresher in invent trouble proficient CAPABILITIES OS/Platforms: AS/400, MS Windows NT/9x/2000/XP/2003 waiter & international ampere; Workstation, Novell 3.1 to 4.1, UNIX Applications/Tools: ATG introduction platform, MS Exchange, MS state of affairs Suite, MS SharePoint serve Databases: oracle 8.17, SQL waiter Languages: ASP, COBOL, Assembly, GW-BASIC, HTML, MS .NET, JAVA, SQL 6.5 to 2000, Turbo protoactinium, VAX Pascal Networking: Sonet, T1-OC12, VoIP, wireless computer hardware: bespeak network hubs, lake herring routers, hubs, & switches, lak e herring IGX, Racal hubs, IBM-based PCsIf you compulsion to bemuse a respectable essay, outrank it on our website:

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